Privacy Policy

1. Introduction

Orvarilon Group ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website orvarilon.com or use our consultancy services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information — full name, email address, phone number, WhatsApp number
• Academic information — academic qualifications, transcripts, language test scores (IELTS/TOEFL)
• Financial information — bank statement details for visa assessment purposes only (never stored)
• Communication data — messages, emails, WhatsApp conversations with our team
• Usage data — pages visited, time on site, browser type, IP address (collected via analytics tools)

3. How We Use Your Information

We use the information we collect to:

• Provide, personalise, and improve our consultancy services
• Process visa and university applications on your behalf
• Communicate with you about your application status and service updates
• Send relevant newsletters, scholarship alerts, and visa news (with your consent)
• Comply with legal and regulatory obligations
• Analyse website usage to improve user experience

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share it only with:

• Partner universities and institutions — solely to process your application
• Embassy and visa authorities — as required for visa filing
• Service providers — such as email platforms and analytics tools, under strict confidentiality agreements
• Legal authorities — if required by law or court order

5. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Application-related documents are securely deleted within 12 months of case closure unless you request otherwise.

6. Data Security

We implement industry-standard security measures including SSL encryption, access controls, and secure storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent to marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at orvarilon@gmail.com.

8. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. For full details, please read our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of our services after changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: orvarilon@gmail.com
• WhatsApp: +880 1567 996 972
• Address: Modhubagh Rd, Dhaka 1217, Bangladesh