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Terms & Conditions

Please read these terms carefully before using our services.

Last updated: 1 January 2025  |  Effective date: 1 January 2025  |  Company: Orvarilon Group, Modhubagh Rd, Dhaka 1217, Bangladesh

1. Acceptance of Terms

By accessing or using the website orvarilon.com or engaging with any services offered by Orvarilon Group ("Company", "we", "us", "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Description of Services

Orvarilon Group provides international consultancy services including but not limited to:

  • Study abroad guidance and university application assistance
  • Scholarship identification and application support
  • Student, tourist, and family visa processing assistance
  • University profile matching and document preparation
  • Pre-departure and post-arrival orientation support

We act as a consultancy and facilitator. We do not guarantee visa approvals, university admissions, or scholarship awards, as final decisions rest solely with the respective embassy, university, or awarding body.

3. Client Responsibilities

As a client, you agree to:

  • Provide accurate, complete, and truthful information and documents
  • Respond promptly to requests for additional information
  • Pay agreed service fees in accordance with our payment schedule
  • Not submit fraudulent, forged, or misleading documents — this is a criminal offence
  • Accept that delays caused by embassies, universities, or government bodies are outside our control

4. Fees and Payment

Service fees are agreed upon before the commencement of services. All fees are non-refundable once work has commenced, unless stated otherwise in a separate written agreement. Third-party costs (visa fees, courier charges, embassy fees) are payable directly by the client and are not included in our service fee.

5. No Guarantee of Outcome

Orvarilon Group provides professional guidance to maximise the chances of a successful application. We make no guarantee of visa approval, university admission, or scholarship award. Outcomes depend on official decisions by embassies, universities, and government bodies, which are beyond our control.

6. Confidentiality

We maintain strict confidentiality of all client information. Documents and personal data are used solely for the purpose of providing our services and will not be shared with third parties except as necessary to process your application (e.g., universities, embassies). See our Privacy Policy for full details.

7. Intellectual Property

All content on this website including text, graphics, logos, and software is the property of Orvarilon Group and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Orvarilon Group shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Visa refusals or application rejections
  • Delays by embassies, universities, or courier services
  • Inaccurate information provided by the client
  • Changes in immigration or admission policies
  • Technical issues with our website or third-party platforms

Our total liability to you shall not exceed the service fees paid to us for the specific service in question.

9. Termination of Services

We reserve the right to terminate our services if a client provides false information, behaves abusively toward our staff, or violates these Terms. In such cases, fees already paid will not be refunded.

10. Governing Law

These Terms & Conditions are governed by the laws of the People's Republic of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dhaka, Bangladesh.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

  • Email: orvarilon@gmail.com
  • WhatsApp: +880 1567 996 972
  • Address: Modhubagh Rd, Dhaka 1217, Bangladesh
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